Took my 3 piece suit and shirt to get dry cleaned for my friends wedding. Dropped the suit off on Friday afternoon and was told it would be ready Tuesday 4pm. Turned up on the Tuesday at 4:15ish pm and was told the dry cleaning machine had broken and I had to come back Thursday. I couldnt do that as I needed to catch a train on Wednesday lunchtime to get down for the wedding on the Thursday. (Using the ticket I had already booked) So they took my number and name and said they would ring me Wednesday morning at 9am.I was waiting for a phone call all morning, until I had to ring them at 11am. Which they then said it wouldnt be ready until 3:30pm, but this meant I had to miss my train, so now Im out of pocket another 45 as it was too late to get a refund.I wouldnt have minded as much if they rang me in the first place (as they had taken my number) so I could either wait for them to do it or try and get it done somewhere else. Or even ring me when they said they would...When the suit was finally ready there was no apology until I told them I wasnt happy!No compensation was offered, all they said was next time there would be no problems.Sorry but there wont be a next time.Very disappointed... and an extra 45 out of pocket. Also a little sceptical if its even been done, as there is a small mark on the back of the waist coat which was there when I dropped it off. I would go and complain, but I need to catch the train Ive had to pay for twice! If I could mark 0 stars, I would!
Service was excellent
Did massive wash and dry all in one day, very pleased. Good price. Will use again.
Decent
Not open when it says it is
Perfect Laundry Services is a UK Laundry based in Stockton-on-Tees, North East England. Perfect Laundry Services is located at 142 Norton Rd, Stockton-on-Tees TS20 2BG, UK.
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